Call Before You Dig!
613.546.1181

Open a Residential Account

To open a Kingston Hydro Residential Account and arrange for new service, complete this form. When finished, click the "Submit" button located at the bottom of the form.

* Required fields


Customer Information 
 
 
   
   
 

Identification Information
   
 
 

Service Profile 
 
 
 
 
   
Have you had an account with Utilities Kingston?
Do you own or rent this property?
 
You must select a business day – Monday to Friday – that is at least five business days from today. Important Notice: Please verify that the date you have selected does not fall on a Saturday, Sunday or Holiday. All requests that do not fall on a regular business day will automatically be processed on the last business day prior to the date you requested.

Billing Information
How would you like to recieve your Utility Bill?
Visit the ePost website for details on setting up your ePost account. You will also be required to provide the last 8 digits of your SEQ-ID which will appear on the top right corner of your first bill.
Deposit Required?
Deposit is required unless you meet certain requirements to have the deposit waived. If a deposit is required you will be notified by e-mail of the details including the amount of the deposit and options available to have your deposit waived.
Are you interested in the Equal Payment Plan (EPP)?
Please contact Customer Service at 613.546.0000 or visit Kingston Hydro for more information. Please note that EPP is set up in June/July only.
Are you interested in Pre-Authorized Payments (PAP)?
Please print and fill out the Pre-Authorized Payment Plan (PAP) Application.

Customer Notes:
Comments:

License Agreement
To get things started, we need to access your meter(s). If we cannot access your meter, for example if you are not home and your meter is located inside, please make sure you have arranged for someone who is at least 18 years old to meet the service technician so that he/she may read your meter. If you are not sure whether your meter is accessible, please call our Customer Service Centre at 613-546-0000.

Additionally, for electric service that is currently “OFF”, the service technician will re-enable your meter only if you or your representative is present for access. It will be your responsibility to turn on the main power switch after we have re-enabled the meter.