Ontario Energy Board

Purchasing Options

Kingston Hydro Residential and General Service Less than 50kW customers are provided the default option of purchasing electricity through the Regulated Price Plan (RPP) or from an OEB licensed electricity retailer. General Service greater than 50kW and Large User customers have the option of purchasing electricity at either the actual Hourly Ontario Electricity Price (HOEP) that varies each hour, or at the average monthly HOEP, depending on how they are metered by Kingston Hydro.

Regulated Price Plan(RPP) prices are set every 6 months by the Ontario Energy Board based on the actual and projected price of electricity on the open market in Ontario. The RPP smoothes out fluctuations in the price of electricity that occur on the open market, and provide an economic incentive for Ontarians to use less electricity in total and, for customers on Time of Use Pricing, during certain times of the day.

Retailers purchase electricity in bulk from generators or on the open market, then re-sell it to electricity consumers. Price offerings from different retailers may vary, but typically they offer longer term, fixed electricity rates. Retailers are subject to regulations regarding their selling methods and code of conduct. Educate yourself on the rights and responsibilities of both customers and retailers in Ontario by visiting the Ontario Energy Board’s website. www.oeb.gov.on.ca/OEB

Kingston Hydro, Utilities Kingston, and the City of Kingston DO NOT employ door to door salespersons. Any retailers claiming or implying that they are representing any one of these entities should be reported to the Ontario Energy Board.