Note: To avoid late payment charges, please allow sufficient time for your payment to reach our office by the due date. Any account which is not paid in full by the DUE DATE will be considered to be PAST DUE and subject to appropriate collection action, which may include interruption of utility service.

• Pre-Authorized Payment Plan

  The pre-authorized payment plan is one of the easiest, most convenient ways to pay your utility bill. To find out more about the convenience and benefits of this payment option please contact Customer Service or Click the below link to view the brochure.

  Download the Pre-Authorized Payment Plan (PAP) Application
   
• Banking

  By Teller, by ATM, by Phone or Online - 24 hour access from your home - contact your bank for details. Please allow sufficient time for your banking institution to forward your payment to us by the due date.

• By Mail

  Simply mail your payment in the return envelope provided. Please make your cheque payable to Utilities Kingston. Please allow sufficient time for your payment to reach us by the due date.

• After hours

  24 hour depository boxes are located at: 1211 John Counter Boulevard, and 216 Ontario Street (City Hall). Please do not put cash in the drop box.