Close An Account

To close an existing Kingston Hydro Account, please complete this form. When finished, click the "Submit" button located at the bottom of the form.

* Required Fields


Customer Information 
 
 
   
   

Identification Information
 

Service Profile 
 
   
 
You must select a business day – Monday to Friday – that is at least five business days from today. Important Notice: Please verify that the date you have selected does not fall on a Saturday, Sunday or Holiday. All requests that do not fall on a regular business day will automatically be processed on the last business day prior to the date you requested.

Final Billing Information
 
 
 
 
   

License Agreement
To finalize, we need to access your meter(s). If we cannot access your meter, for example if you are not home and your meter is located inside, please make sure you have arranged for someone who is at least 18 years old to meet the service technician so that he/she may read your meter. If you are not sure whether your meter is accessible, please call our Customer Service Centre at 613-546-0000.